Parents of young children in Calderdale will soon have a clearer idea of their child’s development, as child progress assessments have been combined to form what will be known as the Integrated Review. From Monday 21 September, the Early Years Foundation Stage progress check, which is received by children aged 2-3 (who are attending a… read more … about Giving children a strong start>>
Year 11 school leavers and their families are invited to Calderdale Council’s Get Organised event, to find out more about the options they have when they leave school in 2016. On Monday 28 September young people and their families are encouraged to drop in to the Shay Stadium in Halifax between 3pm and 7.30pm for… read more … about Get organised in 2015>>
The Customer First office in Sowerby Bridge is temporarily relocating while its current home at Carlton Mill is undergoing refurbishment. During the work the Carlton Mill building will be closed, meaning Customer First will be moving to the library on Hollins Mill Lane from Monday 13 July. Sowerby Bridge Customer First is currently open on… read more … about Customer First on the move>>
One lucky Calderdale resident could scoop £6,000 simply by changing the way they pay their Council tax. Calderdale Council has teamed-up with Bacs Payment Schemes Limited, the not-for-profit organisation behind Direct Debit in the UK to offer a cash prize for those residents who choose to pay their Council tax by this method. Calderdale Council… read more … about £6,000 up for grabs in Council competition>>
It’s now six months since Calderdale Council launched its Live Chat facility in the contact centre – an instant messaging service providing customers with support with online services. The launch of this service has been a great success, with the contact centre team dealing with around 3000 chats since August 2014. That’s 3000 enquiries dealt… read more … about Go Live for support online>>
Universal Credit, the Government’s major new scheme, will be introduced in Calderdale from Monday 27 April 2015, for single people claiming Jobseeker’s Allowance. Calderdale Council is working closely with the Department for Work and Pensions to help residents through the changes that this will bring. Over the past two years, the Council has been working… read more … about Supporting local people back into work>>
Businesses are being reminded that support is available to help cut their business rates bills. Calderdale Council gives discounts to local businesses who qualify. There are several types of discount and the Council is urging businesses to get in touch to see if they are eligible. Calderdale Council’s Cabinet Member for Communities, Cllr Marcus Thompson,… read more … about Helping businesses with their rates bills>>
It’s 12 months since Calderdale Council’s state-of-the-art Customer First centre opened its doors to give local people information and advice under one roof in Halifax – and what a year it’s been. Nearly half a million enquiries have been dealt with, including some very unusual ones! Staff at the centre have seen more than 150,000… read more … about Christmas cake, chicken and socks – all in a year’s work at Customer First>>
Concerned residents who have been advised they are paying too much Council Tax, are being reminded that they can find out whether or not their homes are in the wrong band for free. Calderdale Council has received a number of calls from people who have been contacted by companies, claiming that their Council Tax bands… read more … about Warning on Council Tax calls>>
