Where can I report instances of flooding or damage caused by flooding?
The Council has opened its Contact Centre for urgent issues and flooding reports. It will be open 24 hours on 01422 288001 between 8.45am-5pm and 01422 288000 outside of those hours.
Do I need to leave my home?
We advise residents to stay in their property. If you feel you need to leave your home please try to stay with friends or family if at all possible. Contact Calderdale Council if you have nowhere else to stay, on 01422 288001 between 8.45am-5pm and 01422 288000 outside of those hours.
Is it safe to travel?
Most roads are now passable but please continue to take extra care when travelling around the area. Please take extra care during the rush hour and allow extra time for your journey.
What should I do if I can’t get to my home?
Please try to stay with friends or family if at all possible. If not, we have rest centres around the region at the Civic Centre, Luddendenfoot; Ebenezer Centre, Halifax Central; North Bridge Leisure Centre, Halifax Central; Todmorden Town Hall and Hebden Bridge Town Hall. Homeless people should try to reach the Contact Centre, who will put them in touch with local homeless services.
Which roads are closed?
Here is a list of current road closures in the borough. Please see social media and check back on the website for updates.
A646 Burnley Road in Cornholme between Parkside Road and A6033 for emergency repairs
North Dean Road, Copley - Closed after Copley Bridge collapse
Scout Road, Mytholmroyd - Closed due to landslide
New Road, Blackshaw Head - Closed near Stiperden Bank due to landslide in Lancashire
Footbridge between Bridge Lanes to Hebden Vale Centre, Hebden Bridge - Footbridge closed
Towpath East of Woodhouse Road, Todmorden - Canal towpath closed near Woodhouse Road
Footbridge between Hollins Mill Lane and playing fields, Sowerby Bridge - Footbridge closed
Stubbing Drive, Hebden Bridge - Road Bridge is damaged but is open
Can I volunteer to help?
We’re very grateful for all offers of help, but we need to make sure the response is coordinated safely so resources can be used where they are needed the most. The priority so far has been in dealing with the emergency situation, but as that improves we are turning our attention to the recovery effort and our fantastic volunteer support. You can register to offer support and services (external link)in Calderdale to those affected by the floods or go to our drop in points: Ebenezer Centre Halifax, Christ Church Sowerby Bridge, Best Practice Training, Mytholmroyd, Hebden Bridge Town Hall and Todmorden Town Hall.
I’d like to donate, what type of things are needed?
The situation in severe instances of flooding changes quickly, which makes money the best type of donation as it can be used wherever and however it’s required. The Community Foundation for Calderdale has set up a Just Giving (external link)page.
Clean up materials such as shovels, brushes and protective clothing are always welcome and should be taken to our drop in points: Ebenezer Centre Halifax, Christ Church Sowerby Bridge, Best Practice Training, Mytholmroyd, Hebden Bridge Town Hall and Todmorden Town Hall.
When will my power come back on?
Northern Power Grid has had significant issues across the northern region caused by flooding. In Calderdale we are aware of power loss to about 900 homes, affected by sub stations being underwater in some areas of the district and water in properties. We are continuing to speak with Northern Power Grid for updates. Residents with online access can check their status here(external link). Please don’t attempt to turn your power on until you’re sure it can be done safely. The power has been restored in Mytholmroyd and Copley.
Where can I dispose of flood damaged equipment?
The Council’s Household Waste Recycling Centres are open as normal, see our website for more information on opening times. If you can’t get to the Centres then a number of skips are positioned in the worst affected areas, that people can use to dispose of damaged equipment. The Council will look to remove discarded and damaged items residents leave outside their homes as soon as possible and the items should be clearly marked as needing removal. If you have any debris for collection please leave on grassed areas not in the road or path.
Are my family and I safe around flood water?
Flood water poses a number of threats to health and safety. See the Council’s guide for comprehensive advice.
What should I do regarding my insurance claim? Contact your insurer as soon as possible. Try not to move damaged items, as your insurer may need to inspect them. If possible take photos or video damaged property to give to your insurer.
What can the Council supply to help residents with the clean up?
There are a limited supply of resources at our drop in centres at Ebenezer Centre Halifax, Christ Church Sowerby Bridge, Best Practice Training Mytholmroyd, Hebden Bridge Town Hall and Todmorden Town Hall. You can donate cleaning materials such as scrubbing brushes, mops/buckets and disinfectant at these centres.
Are bin collections running as normal?
Where possible we will keep to the rounds as advertised on the website.
My business has been flooded and I cannot trade. Can I get any support? The Council is organising an assistance pack for business, to be announced shortly.
Environment Health officers are pleased to help any food businesses with advice about clean up and re opening, contact firstname.lastname@example.org
Where can I get water?
Please contact Yorkshire Water with any enquiries relating to access to water.