News

Crematorium praised by inspector

Park Wood Crematorium

Park Wood Crematorium in Calderdale has been praised for its “excellent level of service” in a recent inspection.

The facility, based in Elland, was inspected by the Federation of Burial and Cremation Authorities in May 2024, and scored nearly top marks – 461 points out of a possible 470.

The crematorium was assessed against more than 80 criteria across six key areas of service delivery, including staff, premises, administration and environmental performance.

Most of the scores were above the national average.

Councillor Edward Latham, President of the Federation of Burial and Cremation Authorities, said:

“I am pleased to be able to confirm that the inspection found the facility to be operating in accordance with the three key areas of compliance: the Cremation Regulations 2009, relating to statutory documentation; the Defra Process Guidance notes 5/12, relating to cremation, and the Code of Cremation Practice, relating to all aspects of the service.

“In addition, the Crematorium Inspector found an excellent level of service provision and did not feel it necessary to make any recommendations.”

The Inspector highlighted that “staff are always present to assist mourners” and have the required training and qualifications, the chapel is “welcoming” and “comfortable”, “a good standard of maintenance exists throughout the grounds” and “webcasting facilities are available to enable the service to be broadcast over the internet to mourners who are unable to attend the event”.

A process was found to be in place to ensure religious and cultural requirements can be accommodated, and the facilities are accessible for wheelchair users. This supports Calderdale’s diverse communities and the Council’s priority to reduce inequalities.

Efforts to keep environmental impacts to a minimum were also praised, supporting the Council’s climate action priority.

Cllr Danielle Durrans, Calderdale Council’s Cabinet Member for Public Services and Communities, said:

“People use our crematorium and bereavement services in some of the most difficult times in their lives, so it’s extremely important to us to ensure they receive a professional, compassionate and respectful service, with the reassurance that they are in a safe pair of hands, with any support they need.

“We are proud of the service and our dedicated staff, who show so much kindness, care and commitment in everything they do, and it’s great to hear that industry experts think the same. The impressive 98% compliance rating in the inspection reflects the high standards that we maintain.”

For more information about Park Wood Crematorium, please visit https://new.calderdale.gov.uk/births-marriages-and-deaths/funerals-and-cremations/about-park-wood-crematorium

This entry was posted in Bereavement Services. Bookmark the permalink.