Category Archives: Technology

A new strategy outlining improvements to digital services and IT technology is being discussed by Calderdale Council’s Cabinet.  The Digital and IT Strategy covers the next three years and addresses the need to have secure IT infrastructure, better digital services and improved digital skills.   Calderdale Council’s Cabinet Member for Business Change and Customer Service,… read more … about Calderdale’s digital future>>

Website around globe logo

Calderdale Council has been made aware of fake emails being sent from addresses using the calderdale.gov.uk domain.  The emails being sent come from addresses ending ‘@calderdale.gov.uk’, and state that a PayPal transaction has been processed. These emails are part of a phishing scam and have nothing to do with the Council.  The Council will never… read more … about Fake email alert>>

Website around globe logo

QR Codes and NFC Chips at West Yorkshire bus stops being used 10,000 times per week. Scans provide direct link to real time departure information for each stop. Over 400,000 scans in 2016. Leeds city centre stop West Yorkshire’s most scanned.  West Yorkshire bus passengers are now using QR Codes and NFC Chips at bus… read more … about West Yorkshire passengers now scanning 10,000 times a week for real-time bus updates>>

WYCA

Open-source and technical communities consultancy AB Open has opened a call for businesses in the Calderdale area to participate in a free long-range wireless communications network testbed built with the Internet of Things (IoT) and machine-to-machine (M2M) applications in mind, as part of the IoTUK Boost project launched by the Digital and Future Cities Catapults…. read more … about AB Open invites Calderdale businesses to participate in LPWAN technology programme>>

Website around globe logo

Calderdale Council has received national recognition for its work leading the way in using digital technology, as the Council’s Live Chat service has been awarded the Oracle Customer Excellence Award. Calderdale Council’s launched its Live Chat instant messaging software in 2014 and recently expanded the service to allow residents to contact the Council’s customer care… read more … about National recognition for Council’s Live Chat>>

Contact centre worker

Calderdale Council is supporting the technology festival, Wuthering Bytes, as it returns to Hebden Bridge from September 2 – 11. Wuthering Bytes is an annual festival that features a great line up of talks and workshops exploring the latest innovation in digital technology. The Council is sponsoring the ten-day event, after successfully hosting three days… read more … about Wuthering Bytes is back>>

Wuthering Bytes

Calderdale residents are showing their love for all things digital, as the use of the Council’s online payment service has rocketed.  In the last five years, the use of the Council website for paying council tax, business rates, parking charges and other online payment options has increased by almost £2million.   Over £5million was paid on… read more … about Reviewing our progress>>

Calderdale Council

From Monday 7 March Calderdale Council will introduce a new improved on line application form, for people who wish to claim help with their rent and/or Council Tax.  All new claims must be completed using these electronic forms which will be available at http://www.calderdale.gov.uk/v2/residents/council-tax-and-benefits/benefits.  Reporting changes in circumstance will also be available online soon Calderdale… read more … about Changes to applying online>>

Internet

Visitors to libraries across Calderdale are set to benefit from greater availability of Wi-Fi for connecting their smart phones, tablets and laptops, thanks to a grant of £36,000 from Arts Council England.   Calderdale Council is using the funding to extend its existing free Wi-Fi service, which is already available at 10 libraries including Halifax, Brighouse,… read more … about Library users get connected>>

Website around globe logo